Cisco

Toolbar

The Toolbar is a dockable user interface for Go Integrator for Webex Calling.

The features available with the toolbar are controlled by Webex Calling service assigned to the user and the license type.

This is presented in smaller dockable format.

Toolbar without agent features

*Also requires Go Integrator for Webex Calling license (license features available with Go Integrator for Webex Calling Lite)

Features

CRM Integration

The left hand side of the toolbar provides the CRM integration features Caller Preview and Contact Popping.

CRM integration

Call control

This provides standard Call Control features.

Call Control features such as pick up will only show if the service is available to the user.

Please note: Conference is not available from the toolbar.

Call control

Docking and positioning

The Toolbar can be docked to the top or bottom of the screen (Windows 8 and 10 only) or moved or closed using the controls shown.

Docking and Positioning

The "X" closes the Toolbar.

The 4 way arrow docks and undocks the Toolbar

The patterned rectangle is the grip box. Using "click and hold" This can be used to move the Toolbar around the screen when undocked.

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